Privacy Policy – Owl Pod

Last updated: 2026-05-01

Owl Pod is a video storytelling app that lets members record and share short personal stories with trusted people. This policy explains how we handle your data in the live Owl Pod service.

Who we are

Owl Pod is operated by Owl Pod Tech. Questions about privacy, access, correction, deletion, or abuse can be sent to support@owlpodtech.com.

What we collect

Account data: email address and password for sign-in (handled via Cognito).
Media you choose to record: video, audio, prompt selections, captions, and story metadata you create in the app.
Profile and community data: display name, profile photo, connections, invites, chats, and notification preferences.
Purchase and credit data: App Store purchase records and story-credit / gift ledgers needed to operate gifting.
Push and device data: push notification tokens, device metadata such as OS version and app build, and app settings needed to deliver notifications and support the service.
Analysis and transcription data: transcripts, titles, summaries, themes, and related processing metadata generated from your stories by Owl Pod systems and enabled processing providers.
App diagnostics: crash logs, device metadata such as OS version and app build, and upload status logs to improve reliability.

What we do not collect

No location data.
No advertising identifiers or third-party ad tracking.
No contacts or photo-library access beyond the media you explicitly choose to save or upload.

How we use the data

To let you record, upload, store, share, and play back your stories.
To operate community, gifting, notifications, and account features.
To generate transcripts, summaries, titles, themes, and related story insights using on-device and cloud processing pathways that support the product.
To operate, secure, and improve the service, including diagnosing upload failures and abuse prevention.
To provide support when you contact us.

Sharing

We do not sell your data.
We store and process data with essential service providers that help us run the app, including AWS-hosted infrastructure and storage, Amazon Cognito for authentication, Apple for App Store transactions and platform services, Firebase/APNs-related push delivery services, and enabled video/transcription processing providers that support story analysis workflows.
We may disclose data if required by law or to protect the security of the service.

Retention

Account, profile, story, and community data are generally kept while your account is active. If you request deletion, we remove or de-identify data according to our deletion workflow, but we may retain limited purchase, support, fraud-prevention, accounting, and security records for longer when legally required or operationally necessary.

Security

Media and API traffic are sent over HTTPS. Stored assets live in access-controlled buckets. No security can be perfect; we work to safeguard your data with reasonable technical and organizational measures.

Your choices

Update your profile, notification preferences, and upload settings inside the app.
Request permanent account deletion from the in-app Settings screen.
Contact us if you need access to, correction of, or help with your data.
Depending on where you live, you may have rights to request access, correction, deletion, or information about how your personal data is used.

Children and age-appropriate use

Owl Pod is intended for people who are legally allowed to manage an account under applicable law. If a parent, guardian, or other authorized adult believes data was provided improperly, contact us so we can review and respond.

Contact

Email: support@owlpodtech.com

Related policies

Community Guidelines